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Privacy Policy

Velcon Privacy Policy

Effective Date: 18/03/2025
Last Updated: 18/03/2025

Velcon (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Address (if provided for service requests)

  • Payment details (processed securely via third-party payment providers)

1.2 Non-Personal Information

  • Browser type and device information

  • IP address and location data

  • Website usage and interaction data (collected via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide and improve our cleaning and stain protection services

  • Process bookings, payments, and customer inquiries

  • Send service updates, promotions, and marketing (with consent)

  • Analyze website performance and user experience

  • Comply with legal obligations

3. How We Protect Your Data

We implement security measures to protect your personal data, including encryption, secure servers, and restricted access to personal information.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

  • Service providers (e.g., payment processors, booking platforms)

  • Legal authorities if required by law

  • Marketing tools (e.g., Google Analytics, email marketing platforms)

5. Cookies & Tracking Technologies

We use cookies to improve user experience, track website analytics, and offer personalized services. You can manage your cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data

  • Update or correct inaccurate information

  • Withdraw consent for marketing communications

  • Request data deletion (subject to legal obligations)

To exercise these rights, contact us at 📧 Hello@velcon.ie.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated date.

9. Contact Us

For questions about this Privacy Policy or your data, contact:
📧 Email: Hello@velcon.ie
📞 Phone: +353 1 556 9628

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